Terms & Conditions

Smartworks Coworking Spaces (P) Ltd (Smartwork) provides office and work space on rent to clients seeking on rent such accommodations (collectively, the “Services”), which Services are accessible at smartworksoffice.com and as an application for mobile devices (the “Application”). This Privacy Policy describes how Smartwork collects and uses the personal information you provide on our web site smartworksoffice.com and mobile software. By using the Site and Application, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service (“Terms”). These Terms govern your access to and use of the Site, Application and Services and all Collective Content, and your participation in the Program , and constitute a binding legal agreement between you and Smartwork. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site or Application. Failure to use the Site and Application in accordance with these Terms may subject you to civil and criminal penalties. We value the trust you place in us. That is why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. This privacy policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By using, accessing or participating in the Service, you agree to the terms of this Privacy Policy. We reserve the right to change our Privacy Policy at any time without notice. To make sure you are aware of any changes, Please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

By access and use of this Website (the “Site”), you accept and agree to be bound by and comply with these legal terms of use (the “Disclaimer”). By using this Web site, you represent that you have read and understood these terms and conditions and agree to be bound by these terms and conditions. Furthermore, by using this Web site, you represent that (i) you have the capacity to be bound by these terms and conditions and (ii) if you are acting on behalf of a company or other entity, you have the authority to bind such company or entity. GENERAL All products and services in the pages of the Site are subject to the terms and conditions of the applicable agreements governing their use, which may change from time to time. The Disclaimer is to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site and in the Product Specific Legal disclaimers. In the event of any conflict, the terms provided in the pages of the Site and in the Product Specific Legal disclaimers will govern. The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the terms provided in the pages of the Site. Information provided on the Site, including rates, is believed to be reliable when posted, but there is no guarantee that it is accurate or complete or current at all times. Due to the dynamic nature of the Internet, resources that are free and publicly available one day on the site may require a fee or restrict access the next day, and the location of items may change as menus, homepages, and files are reorganized. User expressly agrees that use of the site is at the user’s sole risk and prerogative. No material may be modified, edited or taken out of context such that its use creates a false or misleading statement or impression as to the positions, statements or actions of SmartWork.

The terms and conditions applicable to any product, service or information will be those determined at the time of provision of the product, service or information. The various products and services are being offered herein are with a specific understanding that the same are being availed within the frame work of the laws of India and / or are not opposed to / in contravention to public policy. Please be aware of the laws of your country or that otherwise apply to you in relation to any of the matters described in these pages. If you choose to access the Site, you do so on your own initiative and are responsible for compliance with applicable local, national or international laws.

The SmartWork Group will treat all information regarding you as confidential. SmartWork will not in the ordinary course disclose any information that it holds about you except in the following circumstances: 1. where SmartWork is compelled to do so under the Indian law; 2. where you have provided your prior written authorization to do so; 3. where it is in the interest of SmartWork to do so; or 4. where it is in the public interest to do so. 5. where SmartWork needs to disclose information to other financial institutions. SmartWork may be required to disclose information about you to third parties to facilitate the provision of services to you. You may not use or export or re-export the Information or any copy or adaptation in violation of any applicable laws or regulations, including export laws and regulations in force from time to time.

Use of Information Obtained by SmartWork.

Once you register with SmartWork, you may create your Profile. Your Profile information, as well as your contact information, are displayed to other Users. We may occasionally use your contact information to send you notifications regarding new services offered by SmartWork and its partners that we think you may find valuable. SmartWork may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails by following the unsubscribe option included in each email, although SmartWork reserves the right to send you notices about your account even if you opt out of all voluntary email notifications. Profile information and your reservation activity is used by SmartWork primarily to be presented back to and edited by you when you access the Service. In addition to the circumstances described above , SmartWork may disclose the website member information if required to do so by the law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of SmartWork or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if SmartWork or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition. We and our affiliates will share/ sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organisation, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. Links to Other Sites Our website links to other website that may collect personally identifiable information about you. Please note that when you click on one of these links, you are entering another website for which SmartWork has no responsibility. We encourage you to read the privacy statement of all such sites as their policies may be materially different from this privacy policy. Of course, you are solely responsible for maintaining the secrecy of your password, and your website membership account information. Please be very careful, responsible and alert with this information, especially whenever you are online. Sworks.co.in is not responsible for the privacy practices or the content of those linked websites. Social Media Widgets Our web site includes social media features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it. Online Surveys SmartWork values Security Precaution opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to the Website and its services and to develop appealing content, features and promotions for Website members. Survey participants are anonymous unless otherwise stated in the survey

Day Pass Cancellation/Refund Policy

  1. If cancellation is made 24hrs. prior to the scheduled time of use no amount shall be refunded by Smartwork.
  2. If cancellation is made between 24hrs. – 48hrs. of the scheduled time of use 50% of the advance paid will be refunded.
  3. If cancellation is made 48 hours prior to the scheduled time of use advance paid by the User will be fully refunded by Smartworks

In the case of cancellation of Work Space Solution, either by Smartwork or User the same shall also mean cancellation of services, amenities, products etc. offered by Smartwork. In case of breach of any terms and condition under Smartwork-User Agreement by the User, Smartwork shall have the right to terminate the Smartwork-User Agreement and /or deny access of User to the Work Space Solution. Such termination or denial of access shall result into cancellation of User’s booking by Smartwork. In case of any cancellation the current service tax rate on the advance will be retained by Smartwork as it is to be paid by it to the concerned authorities. The Credit Card/Debit Card charges and/or any other applicable taxes or charges on the amount not refunded to the User shall be charged to the User. The refund will be made in the same mode of payment used while booking. Smartwork will mediate when necessary, and has final say in all disputes. The booking is not officially cancelled until the User receives a cancellation confirmation through E-mail/SMS/Notification from Smartwork. In case confirmation of cancellation is not received by the User, it shall be the duty of User to contact and inform Smartwork about the same.

Guest And Visitor Policy
It is a set of guidelines applicable to User and its Guest/ Visitor under the terms of the Smartwork-User Agreement. User shall be free to invite its Guests and Visitors at Smartwork Work Space Solution. Guest shall mean a person who accompanies the User for a continuous duration of 1 hour or more and Visitor shall mean a person who visits the User for duration of 1 hour or less at the Smartwork Work Space Solution. Common Area shall mean the waiting area around the Smartwork reception excluding the areas dedicated for the use by Users. Dedicated User areas would include Meeting Room/ Lounge, Conference Room, Dedicated and non Dedicated workstations, Community area etc. Number of person/s permissible as User’s Guest/s shall depend upon the type and plan of booking by the User. User shall be responsible for booking sufficient Work Space Solution to entertain its Guests at the time of booking and Smartwork shall not be responsible for providing any additional space beyond the Common Area. Guests will be allowed in Common Area as per availability of space in Common Area subject to discretion of Smartwork. If the Guest stays for more than 1 hour without sufficient space being booked by the User, the User shall have to purchase day pass for its Guest. Day Pass shall mean an amount equivalent to the fee for booking a Daily Flexi Seating plan or the equivalent fee for booking a Meeting Room/ Conference Room subject to availibility of Work Space Solution and at the sole discretion of Smartwork. In the event of Sufficient Space being not booked by User and sufficient space being also not available for the purpose of Day Pass, the Guest shall not be allowed to stay at Work Space Solution for more than 1 hour. Guests and Visitors are required to adhere to the terms and conditions of the Smartwork-User Agreement. User shall ensure that its Guests and Visitors carry valid Identity Proof with them failing which they shall be denied access to Smartwork Work Space Solution. User shall be solely responsible for the actions and behaviour of its Guests and Visitors during their visit at Smartwork Work Space Solution.

SmartWork and any of its affiliates, subsidiaries, officers, directors, employees or agents provide the Site and the Information on an “as is” basis and do not make any express or implied warranties, representations, endorsements or conditions with respect to the Site or the Information, including without limitation, warranties as to merchantability, operation, non-infringement, usefulness, completeness, accuracy, current ness, reliability and fitness for a particular purpose. Further, SmartWork does not represent or warrant that the Site will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

The site may from time to time contain forward-looking statements that include information about SmartWork’s financial prospects, plans and objectives of management for future operations, economic conditions, trends and known uncertainties. The user is hereby cautioned that actual results could differ materially from those that SmartWork expects, depending on the outcome of certain factors. SmartWork does not undertake any obligation to correct or update any forward-looking statements on the site.

SmartWork reserves all copyright, trademark, patent, intellectual and other property rights in the information contained in this website and to all company specific logos and services logos and no express or implied license is granted in respect thereof. Any unauthorized access, use or reproduction of the information or proprietary rights contained in this site is strictly prohibited and is subject to such action as provided in applicable laws. No information on this website should be reproduced or distributed without the prior written consent of SmartWork. The Information is for your personal use only. Any unauthorized downloading, re-transmission, or other copying or modification of trade-marks and/or the contents of the Site may be a violation of any law that may apply to trade-marks and/or copyrights and could subject the copier to legal action.

Any unprotected e-mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential and is subject to possible interception or loss, and is also subject to possible alteration. SmartWork is not responsible for and will not be liable to you or anyone else for any damages in connection with an e-mail sent by you to SmartWork or an e-mail sent by SmartWork to you at your request or on an ad-hoc basis.

SmartWork is not responsible for and will not be liable to you or anyone else for any damages whatsoever (including direct, indirect, incidental, special, consequential, exemplary or punitive damages) arising out of or in connection with your use of or inability to use the Site or the Information, or any action or decision made by you in reliance on the Site or the Information, or any unauthorized use or reproduction of the Site or the Information, even if SmartWork has been advised of the possibility of these damages.

SmartWork controls and maintains this site from India. SmartWork makes no representation that the information and material contained in this site is appropriate or permitted for use in jurisdictions outside India. The terms and conditions are governed by the laws of India without giving effect to any principles of conflicts of laws. The Site for the user subject to the exclusive jurisdiction of the courts of India without prejudice to the right of SmartWork to take an action in any jurisdiction whatsoever.


We value your opinions. If you have comments or questions about this Privacy Policy, please send them to [email protected] or call 18002587640