Introduces digitized support features for contactless daily business operations
June 10, 2020 – Smartworks, India’s leading agile workspace provider for large enterprises, announced the launch of its ‘all-new’ revamped mobile App for contactless business processes and service requests. The revamped App comes with an upgraded and intuitive interface that integrates all Smartworks facility operations, communication, and collaboration into the mobile ecosystem. The App aims to meet the needs of today’s workforce and is in line with Smartworks vision of creating the workspaces of the future.
Technology has been Smartworks’ key focus area since its inception. Smartworks was the first coworking space provider to deploy a humanoid, Mitri, for handling the overall office management for the facility, and the visitor management system. From contactless digital entry with mandatory self-declaration to IoT enabled meeting room booking with an inbuilt feature to control the amenities, digital pantry solutions, contactless Visitor Management System, Parking management system, Smart service and feedback platform, to e-Concierge services, Smartworks technology-enabled workspace is designed at easing the workflows during these unprecedented times.
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The App will reduce the dependency on the workforce and enable members to go contactless during the COVID-19 pandemic, keeping them literally ‘hands-off’ for support. As more and more people are returning to workspaces, focus on their health and safety will be more critical than ever. The App will ensure physical distancing and cater to the daily requirements with the click of a button. Replacing the frequent touchpoints such as meeting room booking and feedback tablets, light switches and TV screens inside a conference room with touch-free options, is the need of the hour to curb the spread inside the premises and keep everyone safe.
Commenting on the revamped App, Neetish Sarda, founder Smartworks said, “Technology will be a key enabler for a contactless world and remote collaboration. Our revamped App is a key step in creating a futuristic workplace and promises to deliver an enhanced in-office experience, enterprise-grade capabilities with easy-to-use features. The future workspaces will be a network of connected workplace strategies, tools & technologies, and with the ever-evolving expectations, delivering an Omni-channel customer experience has become imperative for us.”
The App is available for download on the Apple App Store and Google Play for its members and employees.
Smartworks is India’s largest provider of agile workspaces, with a footprint of over 4 million sq. ft. across 31 locations in 9 cities (Delhi NCR, Kolkata, Bengaluru, Mumbai, Hyderabad, Chennai, and Pune) catering to more than 400 organizations across large enterprises, SMEs and high growth start-ups. Founded in April 2016, Smartworks is redefining the Indian office experience by focusing on design, hospitality, Technology, and customer delight. Smartworks is also the only Indian agile workspace provider to have become profitable in India.
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